The projects to ensure security at shopping and entertainment centers require a good understanding of their specifics and security teams that have a unique skills set.
A shopping and entertainment center is generally a multi-floor building with a large space that hosts a multitude of facilities that have various functions: trade area, restaurants and cafes, entertainment complexes, cinemas, children playgrounds, parking lots, etc.
At such sites, the security team is generally expected to ensure engineering and fire safety, compliance with anti-terrorism and sanitary requirements, monitoring and elimination of emergencies.
Shopping and entertainment centers are open throughout the day for large numbers of visitors, which makes them attractive for potential perpetrators. These sites have another important feature: they usually host a large number of inventory and expensive equipment. A situation, when those are stolen or damaged, may result in significantly unfavorable consequences. Thus, another quite important objective of a security team is to ensure safety and protection of inventories. Naturally, a security team should always foster a good image of a shopping and entertainment center – through their work, behavior and appearance – as visitors would usually view them as administrative stuff.
At such sites, it is important to implement an integrated approach to ensuring security, covering all areas of activities:
- Visual monitoring of visitors at the entrance and exit;
- 24/7 patrolling across the center and any adjacent territories in order to enforce order;
- Utilization of security technical means;
- Monitoring of compliance with fire safety and sanitary requirements.